PRIVACY POLICY

Welcome to ericajudah.com. Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, book a coaching session or speaking engagement, subscribe to our mailing list, or purchase products from the Store.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this site.

1. Who We Are

This website is owned and operated by Erica Judah, a transformational speaker & coach. For privacy-related questions, you may contact us at:

Website: www.ericajudah.com

Email: ericajudahcoaching@gmail.com

2. Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

Fill out a contact or booking form (first name, last name, email address, phone number)
Subscribe to our mailing list or newsletter
Purchase a product from the Store (name, email address, shipping address, billing information)
Book a coaching session or speaking engagement

B. Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

IP address and browser type
Pages visited and time spent on each page
Referring website or source
Device type and operating system
This information helps us understand how visitors use our site and improve the experience.

C. Payment Information

All payments on this website are processed securely through Wix Payments. We do not store your full credit card number, CVV, or sensitive payment details on our servers. Payment data is handled directly by Wix Payments in accordance with their privacy policy and PCI-DSS compliance standards.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill store orders
To confirm and manage coaching session and speaking engagement bookings
To send you order confirmations, shipping updates, and receipts
To send newsletters, encouragement, and updates if you have subscribed to our mailing list
To respond to your inquiries and provide customer support
To improve our website, services, and store offerings
To comply with legal obligations

We will never sell your personal information to third parties. We will never use your information for purposes unrelated to your interaction with ericajudah.com.

4. Email Marketing and Mailing List

If you subscribe to our mailing list, you consent to receiving periodic emails from Erica Judah, which may include encouragement, coaching resources, event announcements, and store product updates.

You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly. Once you unsubscribe, we will remove you from the mailing list within a reasonable timeframe.

We do not send spam. We only contact people who have opted in.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share limited information with trusted third-party service providers who help us operate the website and fulfill orders, including:

Wix (our website and store platform) for hosting, payment processing, and order management
Email marketing platforms used to manage our mailing list
Shipping carriers for the delivery of physical productsThese third parties are only given access to the information necessary to perform their specific function and are required to keep it confidential.We may also disclose your information if required by law, regulation, or legal process.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you navigate the site.

Types of cookies we may use:

Essential cookies: Required for the website and store to function properly
Analytics cookies: Help us understand traffic patterns and improve the site
Marketing cookies: Used to deliver relevant content and promotions

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website or store.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining records for legal, accounting, and business purposes. If you would like your information deleted, please contact us and we will honor your request where required by law.

8. Your Rights

As a user of this website, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of marketing communications at any time
Request that we stop processing your data in certain circumstances

To exercise any of these rights, contact us at ericajudahcoaching@gmail.com We will respond to your request within a reasonable timeframe.

9. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

11. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website is hosted on Wix, which employs industry-standard security protocols including SSL encryption.

However, no method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Erica Judah

Website: www.ericajudah.com

Email: ericajudahcoaching@gmail.com